Data deletion instructions
If you messaged a business on WhatsApp
The business you messaged controls your data. You can ask it directly, or email privacy@getnextlead.co.uk with your WhatsApp number and the name of the business, and we will make sure your name, number, messages and other details are deleted from that business's workspace.
If you are a NextLead customer
An account owner can delete contacts and conversations inside the app, or close the workspace. To delete the whole account, the owner emails privacy@getnextlead.co.uk from the owner's email address.
What happens next
We confirm the request and delete the data within 30 days. Encrypted backups are replaced automatically within a further 30 days. We keep only what the law requires (for example invoices).